Q: Where is Storage Plus located?
Storage Plus has four storage locations, two of each are located in Queens and Brooklyn. Our Brooklyn locations are located at 1053 Metropolitan Avenue and 425 Greenpoint Avenue. Storage Plus Queens facilities are located 165-08 Liberty Avenue and 54-15 35th street.
Q: What are the room sizes at Storage Plus?
Storage Plus room sizes range from units suitable for the contents of a small closet to that of an apartment. (100 sq. ft. to 300 sq. ft.)
Q: What are the rent conditions at Storage Plus?
All self storage customers are obligated to pay a monthly rent during their stay in our facilities. The rent charges go according to the assigned rent fee, which goes according to room size, and the desired insurance policy. Upon moving in to a unit, all first time customers are charged a onetime $20.00 administration fee, plus the first month’s rent and insurance fee.
Q: What are the acceptable methods of payment for Storage Plus customers?
Storage Plus accepts all major forms of credit card, cash, checks, and money order. Customers are given the option of becoming a credit card customer where his or her monthly bill will be charged on the given credit card on the contractual date. Currently, Storage Plus is developing a method of online payments to further establish convenience for our customers.
**All credit card payments made over the phone are subject for a two dollar transaction fee.**
Q: Are the provided services of Storage Plus for all type of customers?
Storage Plus customers include residential, personal, business, and commercial customers.
Q: Does Storage Plus provide moving services?
There a free trucking service available for first time customers at Storage Plus. With this service customers are provided with a truck and a driver for up to two hours. Customers must upload their belongings at the site of departure and unload them upon their desired arrival. Any time after the allotted two hours will result in additional fees. Should customers prefer moving services other than this, Storage Plus is affiliated with a trucking company called Avi Moving. To discuss estimates and scheduling call 1(718)-361-2818.
Q: How does climate control affect my storage at Storage Plus?
All of the units at Storage Plus are climate controlled according to the weather. Thus, in each self storage location there is a heater and air conditioner. Climate control creates a temperature balance necessary for preserving certain stored items during changes in the weather.
Q: Are packing materials available at all of the Storage Plus locations?
All of the Storage Plus locations have boxes and packing supplies for sell. For customer assistance, feel free to ask one of our lovely employees for help.
Q: What is the process of getting to a rented unit at Storage Plus?
Unlike other NY storage facilities, at Storage Plus customers do not need a pin or anything of that nature in order to access their self storage unit. All customers need to do is sign in at the front desk, which done for safety. Customers also need to have a lock for their unit and the key. Should there be a lock place on a unit by Storage Plus employees, see the manager for further assistance.
Q: Is there parking available at Storage Plus?
Outdoor parking is available for all Storage Plus customers. There is no fee for parking, but if a vehicle is located outside of our parking lot we are not responsible for any charges.
Q: At Storage Plus, is it possible to reserve a self storage unit?
Potential customers are encouraged to reserve their desired unit in order to make sure it’s availability, to them, remains. However, it is recommended that before reserving a unit that the customer visits the facility and physically determines whether or not the room is what they are looking for.
Q: Is there a security system at Storage Plus?
All of the self storage facilities at Storage Plus are equipped with cameras in order to monitor the safety of the customers and their belongings. The storage locations are also gated and customers are required to sign in at the main office before accessing their unit to further enforce security. ALL customers must have a personal lock for their units. At Storage Plus the security of property is of top concern as well. All facilities are equipped with a sprinkler systems and climate control to make sure that in case of an emergency and changing temperatures the stored items remain preserved.
Q: What is available to the customer to aid in the process of moving in to their self storage unit?
At all facilities there are loading docks, ladders, and carts on site so that your move in will occur as simple as possible.
Q: What is the move out process at Storage Plus?
Self storage customers at Storage Plus may vacate their unit at any time as long as their monthly balance is paid up and there are no remaining past due charges. Customers are required to inform the front desk prior to their departure.
Q: What are the penalties for late rent at Storage Plus?
For customers who are late when paying their rent there is a $10.00 fee. After two months rent is missed late payment bills sent out to the customer. Once three months has passed, the unit is set for auction and the customer is informed. Failure to pay what is owed will result in the selling of the self storage customer’s stored articles.
Helpful
Tips
Boxing &
Packing Tips
- Use
high-quality packing boxes designed especially
for the job, not "grocery store" cartons. You
can order packing supplies and boxes directly
from our stores.
- Pack books
and other heavy objects in smaller boxes for
easier lifting.
- For clothing
storage, use wardrobe boxes so you can hang your
garments.
- Use the same
size boxes for easy stacking.
- Fill boxes
completely, stuffing open areas with packing
paper to prevent collapsing when stacked.
- Seal boxes
completely with packing tape to keep out dust.
How to
pack your storage space
- Store couches
(except sofa-beds) on end to maximize space.
- Protect
mattresses and furniture with pads and covers.
- Wrap mirrors
and pictures with paper pads, or use mirror
boxes. Never store these items flat.
- Label all
boxes on several sides for easy locating.
- Disassemble
tables and shelves and store on their sides.
Wrap and mark all pieces for easier re-assembly.
- When you
disassemble electronics, such as computers,
stereos, things that have numerous cords, place
small colored stickers on the cord and the same
color sticker where the cord goes. This will
save you the hassle of trying to figure out what
goes where when it comes time to reassemble your
electronics. If possible, use the original boxes
to store your electronics and other items.
- Seal boxes
completely with packing tape to keep out dust
and pack snugly to prevent collapsing when
stacked.
- Utilize all
the space in your unit. Make a plan as to how
you are going to arrange your items. A good plan
will save you the time of having to rearrange
your unit.
- Leave a
center aisle for easy access to all items.
- Use shelving
to maximize your storage space.
- Store items
you'll need most often at the front of your
unit.
- Keep
refrigerator and freezer doors slightly ajar and
clean before storing. And don't forget to use
the space inside for extra storage.
- To prevent
rusting rub a small amount of machine oil on
metal tools, bicycles, and equipment. Drain and
clean all debris from all equipment before you
store them.
- Rubbermaid
containers are great to store your items. They
have tight fitting lids and stack easily. Keep
the more valuable items in the rear of the unit.
This will prevent others from seeing them when
you are in your unit.
- Place a layer
of packing inside the bottom and at the top of
boxes containing glassware. Ideally these items
should be stored in a specifically designed dish
pack box. All glass items should be individually
wrapped: nest cups and bowls and stand plates,
saucers and platters on edge. Wrapped glasses
should be placed near the top of cartons. Again,
fill all pockets with packing materials. Label
all boxes containing glassware, and do not place
heavy items on boxes containing glassware.
-
DO NOT
use plastic to cover your belongings. It retains
moisture.
-
DO NOT
store any food items. This will prevent any
unwanted guests.
-
DO NOT
pack your boxes so that they are too heavy to
carry them. Especially when you are packing
books.
-
DO NOT
assume that your homeowners or renters insurance
will cover your belongings while in storage.
Purchase the insurance.
-
DO NOT
give out your password, gate code or any
information to any one that is not listed as
having "Access".
-
DO NOT
use printed newspaper. The ink may smudge and
get on your items.
-
DO NOT
forget to clean appliances before you store
them.
-
DO NOT
store any toxins or flammables. Such as paint,
oil, or gasoline.
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